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Job Purpose or Objective(s) : The foremost role of an Executive Casino Host is to oversee all aspects of strategic relationships with a specific group of up to 600 VIP Players.
The main purpose of you will be to develop a lasting, growth-oriented relationship with each customer through a combination of in-person and on-the-phone sales activities.
You will report to the Director of Player Development.
Primary Tasks :
You will generate casino revenue through the development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs to draw new to-property VI
Build loyalty among valued VIP customers by building relationships by utilizing marketing, upscale sales techniques, and personal contact (phone, email, text, and in person) to maximize gaming revenue goals established by the management team.
You will develop database of VIP customers to include document each contact with customer via the current Player Development operating system, customer preferences, customer personal information.
Recruit VIP players utilizing Choctaw resources including transportation services, property amenities, and direct mail.
You will anticipate, promptly respond to, and exceed the needs of guests including transportation and accommodation arrangements.
Coordinate with other property departments for delivery of pre-trip itinerary; use partnerships throughout the property (Gaming, Hotel, Food & Beverage, to maximize smooth, high-end service delivery.
You will evaluate a player’s current and potential worth to offer comps within the parameters of the comp guidelines, build loyalty, and maximize return on investment.
Other duties as assigned
Job Requirements :
Bachelor's degree or equivalent combination of education and experience.
Become knowledgeable of the hotel and casino, including all events, attractions and restaurants.
Manage several projects simultaneously with deadlines with a minimum of guidance and management.
Knowledge of standard computer applications.
Knowledgeable of budget process, financial statements, accounting principles, and property procedures.
3 or more years' experience in sales or marketing.
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees.
The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly Associates
Pet insurance
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
Teladoc
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions :
Choctaw Nation of Oklahoma received recognition as one of six in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from category.
Forbes also recognized the Choctaw Casino and Resorts as one of .
Last updated : 2024-04-27
Full Time
$50k-95k (estimate)
04/29/2024
07/25/2024
nelslindahl.net
Durant, OK
<25
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The following is the career advancement route for Executive casino host positions, which can be used as a reference in future career path planning. As an Executive casino host, it can be promoted into senior positions as a Player's Club Director - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Executive casino host. You can explore the career advancement for an Executive casino host below and select your interested title to get hiring information.